People's responses to a change or idea have been written down. Rank these in order from MOST to LEAST well-received. Judge this by the language used. 1. FlowEase will help cut our processing time. Our customers are looking forward to receiving their purchases sooner. 2. The new software implementation sounds quite exciting. Newer members of staff are keen to start their training for the new POS software. 3. Automation will cut journey delays by 90%, but many members of staff are threatening to walk out if the plans go ahead. 4. I've heard they're going to be refurbishing the changing rooms, shall we go and have a look? Lauren says they're much nicer than before; they've even added hairdryers! 5. I'm not sure about these new rules. It is such a simple game, and he's just trying to make us play Stuck in the mud. I hate that game. I won't play. You can't make me.